VoiceVault is a specialist and leader in the provision of voice-based biometric identity verification solutions and services and as Chief Operating Officer, Jim assembled a new engineering team, developing a new technology platform and leading pre-sales engagements.    

With operations in the United States, UK and Ireland, the company built a global customer base of public and private organisations including government agencies, banks and insurers.    

VoiceVault provides a more convenient, practical and secure alternative to PINs, passwords or security tokens. As well as verifying an individual’s identity over the phone or the internet, VoiceVault can be employed across a diverse range of business applications, including procurement, payment authorisation and corporate security. Organisations that deploy VoiceVault can deliver enhanced levels of service to their customers, increase security while optimising identity verification costs.